FAQs

What kind of furniture and decor products do you offer at Furnish by Us?
At Furnish by Us, we offer a wide range of furniture and decor products, including modern, mid-century modern, contemporary, traditional, and rustic styles, along with a variety of room ideas and our designer’s choice selection.

Do you provide customization options for furniture to suit specific interior design needs?
Yes, we provide customization options for our furniture to meet specific interior design requirements, ensuring that your space reflects your unique style and preferences.

How does the delivery and assembly process work for the furniture purchased from Furnish by Us?
Our delivery and assembly process at Furnish by Us is designed to be efficient and convenient, with our professional team ensuring that your furniture is delivered and set up with care and expertise. Please note that delivery and assembly services come with a fee, which varies depending on the size and complexity of the furniture. Our team will provide you with a clear breakdown of these costs during the purchasing process to ensure transparency and customer satisfaction.

Do the items come assembled?
Most of our items come unassembled in boxes. All the tools and instructions needed for assembly will be provided to you. All our items come in bulk pieces therefore assembly is easy and simple.

Can I consult with an interior designer from Furnish by Us to help with the design and layout of my space?
Absolutely, at Furnish by Us, we provide expert guidance and assist you in creating a layout that maximizes the aesthetic and functional potential of your space.

What are the return and exchange policies for furniture items bought from Furnish by Us?
For furniture items purchased from Furnish by Us, we have a comprehensive return and exchange policy that prioritizes customer satisfaction and ensures a hassle-free experience.

Are there any warranties or guarantees provided for the furniture products available at Furnish by Us?
We stand behind the quality of our products at Furnish by Us, offering warranties and guarantees for our furniture to provide you with peace of mind and assurance of long-lasting durability and performance.

Does Furnish by Us offer any financing options for purchasing furniture and interior design services?
Currently, we do not offer financing options for our products and services. However, we continuously strive to provide competitive pricing and high-quality offerings to our valued customers. Our team is dedicated to assisting you in finding the best possible solutions within your budgetary constraints. We believe in transparency and will keep our customers informed of any changes in our financing policies in the future.

Can I schedule a showroom visit to get a better look at the furniture and design options offered by Furnish by Us?
Furnish by US operates exclusively as an online business and does not have physical showrooms, we prioritize customer satisfaction and offer a hassle-free return or exchange process if the purchased items do not meet your expectations.

Are there any special promotions or discounts available for loyal customers of Furnish by Us?
At Furnish by US, we value our loyal customers, and we frequently offer special promotions and discounts as a token of appreciation for their continued support and trust in our products and services.

Does Furnish by Us have any stores or showrooms?
Furnish by Us operates exclusively online, prioritizing minimal overhead costs to maximize savings for our valued customers, thereby eliminating the need for a physical showroom.

What forms of payment do you accept?
We accept VISA, MasterCard, American Express, and Discover. We DO NOT accept any cash, checks, or money orders.

What if I receive my order, but there is damage?
If you receive your order and it is damaged, Furnish by Us provides a 90-day manufacturer warranty. Contact a customer representative within those 90 days (about 3 months) and we will be happy to replace the damaged part/item with a new one. For high-quality assistance, a customer representative may ask for a picture of the damaged item by email. Please note that the Furnish by Us warranty is for manufacturer damages and defects only. We DO NOT cover any ACCIDENTAL damage done to the items.